Sudbury - FIKA
Address
2408 LONG LAKE RD UNIT E006
Sudbury, ON
P3E 5H5
Contact
+1 705-805-0979Shop Hours
- Monday 9:00am - 9:00pm
- Tuesday 9:00am - 9:00pm
- Wednesday 9:00am - 9:00pm
- Thursday 9:00am - 9:00pm
- Friday 9:00am - 9:00pm
- Saturday 9:00am - 9:00pm
- Sunday 10:00am - 8:00pm
Services
- Fastlane Pickup
Payment Options
- Cash
- Debit
- Visa
- Mastercard
Store Details
Serving the dynamic community of Sudbury, our cannabis shop is a hub for quality products and exceptional service. Known for its rich natural resources and vibrant arts scene, Sudbury residents will find a diverse selection of cannabis products tailored to their needs. Whether you're exploring the great outdoors or enjoying the local culture, our knowledgeable staff is here to help you choose the perfect product.
Shop Reviews
What people say on Google
John Richardson
The price was a little rich for my blood so I didn't buy any product, but I don't know where to begin with service and presentation! I enjoyed the interactive and visual displays the most. The open products made showcasing joint styles a breeze and the interactive displays aren't like any other store! Plus, the personalised and hard-to-A of accessories was like a breath of fresh air. I got a vape stand that I only ever heard of! Shoutout to Chelsea for being friendly and helpful! ✌️
Stacey Nearing
Excellent service! Week laid out store. Very easy to shop and find what you need. Staff was knowledgeable and helpful
FAQ
Answers to your questions
What do I need to bring with me when I pick up my order?
Please ensure to have the following when picking up your order:
- Order number and/or name order was placed under.
- Valid photo ID – name must match what was on the order
- If the order was paid online, you must present the card used or your wallet card transaction confirmation.
- Any discounts requiring ID (student, senior, military/veteran, first responder) will require ID to be presented at time of pickup.
What forms of ID are accepted?
We accept any form of valid, government-issued ID as proof of age including:
- Driver’s Licence
- Age of Majority card
- Passport
- Citizenship card
- Canadian Armed Forces ID
- Certificate of Indian Status Card (issued by Indian and Northern Affairs Canada)
- Permanent Resident card (Issued by provincial Government)
To be deemed valid your ID must include all of the following:
- a photo
- a name
- a signature
- be government issued
- date of birth
- not be expired
- have a unique identifier number
Please note that photos or printouts of IDs will not be accepted.
How long will my order be held for me?
Online orders that are not pre-paid will be held aside for a maximum of 24-36 hours depending on the store.
Online orders that are pre-paid will be held aside for a maximum of 72 hours. If not picked up the order will be refunded.
Why don’t we hold the orders for longer? To be fair to other customers who are actively looking to purchase the products we try to ensure that products are not held for an extended period of time.
I didn’t receive an order email notification after placing my order
All customers with an online account will receive an order email notification after placing an order. You can also expect a follow up email once your order has been processed by the store and is ready for pickup.
If you placed the order as a guest, we do not have a way to contact you and you will not receive an email notification. We suggest taking a screenshot of the order confirmation page.
What forms of payment are accepted online?
For online orders from our website or mobile app we only accept Visa and MasterCard Credit/Debit cards. Pre-paid credit cards are not accepted.
Double check that you have entered the correct information for card number, expiry date and the CVV (3-digit code on the back). Also check the postal code entered matches the one registered with the credit card company.
If you have any other concerns regarding online payments please reach out through the Contact Us form at the bottom of this page.
I don’t see the refund from my online order
A refund for your online order will take anywhere from 2-4 business days to show back in your account. If after 5 days you still do now see your refund please contact us below using the form at the bottom of these FAQs. Please ensure to include your order number, date of original purchase, and the date of the refund.
Can I return or exchange a cannabis product after purchase?
Due to the nature of cannabis regulations, we are unable to accept returns or exchanges on cannabis products after 14 days following purchase, or if the package has been opened. This policy ensures product integrity and compliance with regulations.
Sale or clearance items are considered final sale – unless you have received a product that has been damaged or deemed defective. Gift Cards are final sale.
How can I download the Spark Marketplace App?
You can download the app directly from the Apple App Store or Google Play store using the links below or simply search for “Spark Marketplace” and click on the “Get” (iOS) or “Install” (Android) button.
Can I make cannabis purchases through the Android App?
Unfortunately, due to Google’s regulations, cannabis sales are not permitted through the app: Google Play doesn’t “allow apps that facilitate the sale of marijuana or marijuana products, regardless of legality.”
You can use the app to find your closest location, browse products, sign up for member deals and view account details including past order details. Once you find a product you wish to purchase, click on “Order” and you will be redirected to the website to complete your order.
If Google’s regulations change and allow cannabis sales through an app, we are ready and will offer the full shopping experience on approval.
Why should I enable location services in the App?
By enabling location services in the Spark Marketplace app we will use the information to provide you a list of stores closest to your location at that moment.
If you don’t allow at first but then decide you want to allow location services, go to your phone settings and scroll down and select the Spark Marketplace app.
On iOS: Select Location and then “While Using the App” or “Always”.
On Android: Select Location Permissions and then “Allow only while using the app”.
Can I make cannabis purchases through the iOS App?
Yes you can! Our iOS app offers the full shopping experience for our Spark Rewards members: find your closest locations, discover new products or find your favorites, add to cart and follow the prompts to complete your order securely.
How do I stay informed about app updates and promotions?
WIth each update we will let you know what is new in the app: For example
Enable app notifications to receive real-time updates on promotions, and exclusive deals. You can also follow us on social media for additional announcements.
Here is how to enable notifications:
If you don’t allow it at first but then decide you want to receive notifications, go to your phone settings and scroll down and select the Spark Marketplace app.
On iOS: Select Notifications and then “Allow Notifications”.
On Android: Select Notifications and then “Allow Notifications”.
Why sign up for Spark Rewards?
By joining Spark Rewards, you’ll gain the ability to earn and redeem points across our entire network of brands* with just one membership. Sign up today to enjoy a 15% discount on your first purchase and receive a welcome gift of 100 points!
Throughout your membership, you can accumulate points and exchange them for discounts and special benefits like Bonus Points, Birthday Rewards, Automatic Giveaway Entries, and more!
Visit us at:
- Bud Supply
- FIKA Cannabis
- Fire & Flower
- Flower Haze
- Friendly Stranger
- Ganjika House
- Pop’s Cannabis
- Prairie Records
*Rolling out to all brands summer 2024
What are the various Membership Levels in Spark Rewards?
Spark Rewards features 3 Membership Levels: Level 1, Level 2, and Level 3. Each level offers tailored and exclusive rewards, including Level Up Offers, Member Pricing, Invitations to Exclusive Events, and Early Access to New Products!
After 5 visits to any of our stores, you’ll advance from Level 1 to Level 2. After an additional 10 visits, you’ll reach Level 3.
Are there any fees with my Spark Rewards account?
No, there are absolutely no fees to sign up, and there are no charges for maintaining Membership Levels 1, 2, or 3.
How do I collect Spark Rewards points?
There are so many ways to earn Spark Rewards points! You can earn by:
- Visiting our stores
- Shopping online either on our website or through our app (bonus points for online orders!)
- Referring friends to the program
- Downloading the Spark Marketplace app
- Completing your profile preferences
- Leaving a product review on a verified purchased product
- In-store initiatives such as using a branded reusable bag, recycling and so much more!
How do I redeem Spark Rewards points?
Login into your account either on the website or on the mobile app and go to your Spark Rewards loyalty page. You will be able to see your total points balance and the available discounts to redeem:
500 points = 5%
1000 points = 10%
1500 points = 15%
2000 points = 25%
In-store you may also have the option to redeem for swag, events, contest entry or more!
Do my points or account expire?
If your account shows no activity for 6 months (such as store visits, purchases, or earning/redeeming points), your Membership Level will drop by one tier.
After 12 months of no activity then you will also lose all your points and be moved down to Level 1.
How will I know if my points are going to expire?
No need to worry! We’ll notify you through your preferred contact method 1 month before your points are set to expire, and we’ll send a reminder 1 week before they do.
Can Spark Rewards points be redeemed for cash?
At this time, points cannot be exchanged for cash. However, they can be redeemed for a variety of valuable rewards.
Can I transfer my Spark Rewards points to someone else?
Points are non-transferable, but don’t worry—we have plenty of ways for you to use and enjoy your rewards.